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Monday, 11 June 2007

Managing Conflicts

Conflicts are struggles disagreements, disputes or quarrels which occurs mostly due to miscommunication and misunderstanding or lack of understanding about each other and when people have different views about certain matters or issues.

A summary of what i have learnt during the lesson is

Definition of Conflicts

Basic Concepts Underlying Concepts are concepts that underlie most conflicts which we need, to understand conflict. There's a few things we need to understand are needs, interests and values.
Conflicts can be categorised into five types and by knowing the types of conflict can help us to determine its causes and respond with the appropriate strategies.
The five types of conflicts are Relationship,Data,Interest-based, Strutural, Value-based Conflicts.

Constructive Outcomes of Conflicts
Conflicts can improves self-awareness, strengthen relationships and promotes group cohension,creativity and also helps in problem-solving and lastly it can be fun and motivating.

Whenever having any conflicts with my friends, i will try to think what's wrong and what has happen that why we have conflicts mostly i will go appologise as i tends to think i'm in the wrong .

Recently i meet my friends for a jog during exam period, they was trying to disturb me by slowly jog behind me then after that cross the overhead bridge without letting me know.
I was very tired and stress already then wanted to go jog with them because too long never meet up. I don't mind them jogging faster without me for i'm not a fast runner however to play such a trick on me, i felt very disheartened as being friends for so long they still want to like that play and tired of it. Then at the following junction i cross the road, still slowly jogging behind them, there's another overhead bridge in front and i saw them trying to like wanting to do it one more time. Then there i told myself, if they do it once more time, that's it i'm going home, luckily they didn't and continue jogging slowly this time. After a while, i caught up with them but was still very angry with them play such things with me.
There i told them," If you guys want to play such games, then next time don't ask me join you for jogs as my purpose is to jog with you guys." One of my friend was like pissed off with me then tried to imitate me saying it along the jog. But i didn't really bother about that after that though i felt that he was angry with me.
After the jog, when i reach home, i sms them and appologise to them i felt i was sort of over-react when they was just joking around with me and it's me who is being too stress with exams therefore was in n0 mood to play and vent my stress on them i guess.

Luckily my friends know my pattern thus it's wasn't much of the issue.

From then on i learnt that, i should always control myself as having misunderstandings, quarrels with people will lead to certain damage to your relationship with the person. I must try to understand other people and look things from their point of views so that misunderstandings would arise less often between us and I feel that the way to resolve conflicts is to appologise whenever you know you are in the wrong and to try to find out what makes the conflicts arise and work things out from there.


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エドワルド・マー
9:48 pm


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Edward Mah, Male, 22
04 November 1985
Hobbies : Watching Movies, Listening Music, Swimming, Surfing The Net

l0vEs & hAtEs

Loves to make new friends with same interests and views and eating.
Hates people who acts like close friends in front of you but stabs you in the back and dreads to eat raw food...*yUcks*

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